Privacy Policy

This Privacy Policy explains how Centhera handles information when people use our booking and scheduling platform, website, provider dashboard, booking pages, widgets, and related services.

Centhera is an MVP startup product. Our features, integrations, and data practices may evolve as we improve the platform.

We may collect account details such as your name, email address, login information, role, and business contact information when you create or use a provider account.

We may collect business information such as services, prices, availability, staff details, booking rules, addresses, logos, and public profile content that you choose to add to Centhera.

We may collect booking information such as customer names, contact details, requested services, appointment times, notes, statuses, and other details needed to manage a booking workflow.

We use information to provide Centhera, manage accounts, process bookings, show booking pages and widgets, send service messages, improve the platform, prevent misuse, and support users.

We may use aggregated or de-identified information to understand product usage, improve reliability, and guide future features.

Service businesses using Centhera are responsible for making sure they have a lawful reason to collect and use customer information through their booking workflows.

Providers should only request customer information that is necessary for the booking or service they are delivering.

Centhera may rely on third-party services for hosting, payments, email, analytics, infrastructure, security, and product integrations.

If payments are supported, payment information may be handled by third-party providers such as Stripe. Centhera does not need to store full payment card details to provide basic booking workflows.

We may use cookies, local storage, and similar technologies to keep sessions working, protect accounts, remember preferences, measure website usage, and improve product performance.

Some analytics or infrastructure providers may process technical information such as IP address, browser type, device information, pages visited, and timestamps.

We do not sell personal information. We may share information with service providers that help us operate Centhera, with providers and customers as needed for bookings, or where required for legal, security, or operational reasons.

Public booking pages, widgets, or business profiles may display business information that a provider chooses to publish.

We keep information for as long as needed to provide Centhera, support users, comply with legal or accounting obligations, resolve disputes, prevent misuse, and maintain platform security.

If an account is closed, some information may remain in backups, logs, records, or retained data where needed for legitimate business, security, or legal reasons.

We use reasonable technical and organizational measures to protect information, but no online service can guarantee complete security.

Users are responsible for keeping login details secure and for controlling who has access to their provider account.

You may update account and business information through Centhera where those features are available.

You may contact Centhera to ask questions about your information, request updates, or request deletion where applicable law gives you that right.

We may update this Privacy Policy as Centhera evolves. If changes are important, we will try to give reasonable notice through the website, product, or other contact method.

Continuing to use Centhera after an updated Privacy Policy takes effect means the updated policy applies to your use of the platform.

If you have questions about this Privacy Policy, contact Centhera through www.centhera.com.

This Privacy Policy is intended to be simple and understandable for an MVP launch, but it may be refined as the platform grows.