Your clinic’s
digital front desk.
Help patients get answers and take the next step towards a consultation—with your team involved whenever human judgement is needed.
Now speaking with clinics about early pilots.
One joined-up experience
More than a chat. A controlled path from question to consultation.
Available
Routine digital enquiries can move forward without someone watching every channel continuously.
Controlled
Your clinic decides what Centhera knows, says and is permitted to do.
Human when necessary
Clinical, sensitive and uncertain conversations reach staff with context preserved.
Patient journey
From the first question to the next step.
A clear route through information, screening and booking—without asking AI to make clinical decisions.
Enquiry
A patient starts on a supported social channel or your website.
Approved answer
Centhera responds from information your clinic has reviewed.
Secure screening
Private, service-specific questions continue on your website.
Staff review
Sensitive, uncertain or flagged responses reach the right person.
Consultation
The patient selects availability and pays the configured deposit.
Confirmation
The next step is clear, with confirmations and reminders sent.
Routine when it can be. Human when it should be.
The assistant moves the conversation forward, then stops cleanly when a response needs your clinic’s judgement.
Clinic assistant
Website conversation
Staff review required
Clinical context preserved · booking paused
Clinic control
Your information.
Your rules.
Your team.
Centhera is designed around approved knowledge and explicit boundaries. It helps with the routine; it does not diagnose or determine treatment suitability.
Clinic knowledge
Illustrative control preview
Services
Consultation
Published
Service A
Review needed
Service B
Published
Consultation
Rules and boundaries
Approved information
Service overview, price guidance and clinic FAQs.
Secure screening
Service-specific questions continue privately on the clinic website.
Staff review
Medication, clinical questions and flagged answers require a person.
Illustrative content previewDraft ready for review
What happens at your first consultation?
A clear introduction based on the clinic’s approved consultation information and tone of voice.
Automated content
Your next post, ready for review.
A supporting workflow that turns approved clinic knowledge into useful content—without taking publishing control away from your team.
Centhera selects a suitable topic
A draft is prepared from approved information
Your team reviews, edits and approves
Approved content is scheduled
AI-assisted setup
Start with what your clinic already knows.
Centhera can process existing website content and documents, prepare structured drafts, and ask focused questions where information is missing or contradictory. Your team reviews before anything is approved.
Bring what you have
Draft catalogue
Ready for clinic review
Clinic-wide
Policies · location · hours
Consultation
Process · deposit · FAQs
Service A
Price · screening · aftercare
Service B
Price · screening · review rules
Work with what you have
Your website stays yours.
Add an assistant and managed service catalogue to the clinic website you already have. Approved service updates can flow to the embed without routine developer changes after installation.
Embedded assistant and service catalogue
Existing Centhera booking functionality where applicable
Simple external booking handoff where appropriate
Deeper integrations assessed around your actual requirements
Consultations
Current, clinic-approved information.
Clinic assistant
Ready to help
Hello. I can answer questions about the clinic’s services or help you take the next step.
Illustrative website embed
FAQs
Questions, answered clearly.
Centhera is at pilot stage. These answers reflect the proposed experience and its boundaries.
01Is Centhera available now?
Centhera is currently speaking with aesthetics clinics about early pilots. The proposed experience on this page shows the direction we are developing; individual capabilities will be introduced and validated through the pilot programme.
02Does it replace our reception team?
No. Centhera is designed to handle routine digital enquiries and guided steps, while your team retains control and takes over whenever judgement, sensitivity or a human conversation is needed.
03Can it work with our existing website?
That is the intention. The assistant and managed service catalogue are designed to embed into an existing clinic website. The practical setup will depend on the website and systems your clinic already uses.
04What happens when a patient asks a clinical question?
The assistant should stop and pass the conversation to clinic staff with the context preserved. It does not diagnose, give unapproved clinical advice or decide whether someone is suitable for treatment.
05Can we approve what the assistant knows?
Yes. The proposed model uses clinic-approved business information, service details, FAQs and policies. Your clinic reviews and approves information before it is used with patients.
06How does service-specific screening work?
Each service can have its own questions and review rules. Centhera collects responses securely and follows the clinic-configured route. Flagged answers go to staff; the system does not determine medical suitability.
07Do we approve content before it publishes?
Yes. The proposed content workflow prepares a draft for staff to review, edit and approve before it is scheduled or published.
08What does participating in a pilot involve?
We will learn how your clinic handles enquiries, screening, bookings and content today, agree a focused pilot scope, and work closely with your team as the experience is tested and refined.
Early clinic pilots
See the proposed experience for your clinic.
Tell us a little about your clinic and we’ll discuss your enquiry workflow, the areas worth piloting, and where your team should stay in control.
Discuss a pilot for your clinic.